| RETURN POLICY NOTIFICATION ON EACH ITEM. |
| On each item there will be a NOTIFICATION of the Return Policy in effect for the item. There are basically three (3) different policies regarding returns, which are the Normal Return Policy, No Returns This Item, and a 25% Restocking Fee. There will be a box on each item that looks like:
|
| NORMAL RETURN POLICY. |
- Our Mission at CostumeZone.com ® is to insure that you are satisfied with your purchase. Therefore, our Normal Return Policy is to accept returns of items as long as:
- The item is not marked No Returns On This Item; and
- You request a Return Merchandise Authorization Number (RMA) within 14 days of the day the item was shipped to you; and
- We receive the item within 21 days of the day that the item was shipped to you; and
- It is not inside of one of the Seasonal Return Black Out Periods (below) for returns of a seasonal items; and
- The complete item is returned in the original packaging.
- You pay the shipping cost to return the item.
- The cost of shipping the merchandise to you is not refundable.
- The Normal Return Policy applies to the majority of the costumes and items at CostumeZone.com ®. In the event that a Return Policy does not appear on the screen next to an item, it is understood that the Normal Return Policy Applies to that item.
| |