CostumeZone.com ® Shipping & Delivery Policies. |
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| WE USUALLY SHIP WITHIN 24-48 HOURS. |
Our goal is to process each and every order for in stock merchandise on the same business day or the business day following the day you make your order, depending upon what time you order. Unfortunately, we do not ship on Saturday or Sunday and do not have Saturday or Sunday deliveries. Additionally, we cannot ship to P. O. Boxes. We pledge to get your order on the way to you faster than any other online costume store.
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| WE SHIP FROM BOTH COASTS. |
We have three facilities to ship to get your order to you, Durham, North Carolina; Charlotte, North Carolina; Wisconsin and California.
- First, we examine your order and determine which of our locations has the merchandise to send your complete order.
- Second, we determine which of our locations with the ordered merchandise is closest to you.
- Third, we assemble your order and get it out the door and on the way to you; all on the next business day. (Except During the Halloween Season, when it takes a little longer. See Above
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| WE SHIP UPS AND USPS - US MAIL. |
| We ship all of our merchandise United Parcel Service ("UPS"). After examing the opportunities for delivering our merchandise to your door, we chose UPS for their superior service, quality and track record.
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| UPS - IMPORTANT INFORMATION. |
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UPS GROUND
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Ships to Contintental United States Only
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Does NOT Ship to PO Boxes or APO Address
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Does NOT Ship to Hawaii or Alaska
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Does NOT Ship to Canada, Mexico or Puerto Rico
UPS THREE DAY (UPS 3 DAY)
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Ships to All US, Including Hawaii and Alaska
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Does NOT Ship to PO Boxes or APO Addresses
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Does NOT ship to Canada, Mexico or Puerto Rico
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Does NOT deliver on Saturday or Sunday
UPS TWO DAY (UPS 2 DAY)
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Ships to All US, Including Hawaii and Alaska
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Does NOT Ship to PO Boxes or APO Addresses
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Does ship to Canada, Mexico or Puerto Rico
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Does NOT deliver on Saturday or Sunday
UPS NEXT DAY
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MAY NOT SHIP SAME DAY (Depends on Time of Order)
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Delivery Times Not Guaranteed
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NOT Always Available
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NOT Available to All Areas
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Ships to All US, Including Hawaii and Alaska
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Does NOT Ship to PO Boxes or APO Addresses
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Does NOT ship to Canada, Mexico or Puerto Rico
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Does NOT deliver on Saturday or Sunday
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| USPS - US MAIL - IMPORTANT INFORMATION . |
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USPS - US MAIL - PRIORITY MAIL
Does NOT ship to Canada, Mexico or Puerto Rico
Two (2) Types - Please Choose the Correct One
USPS - US MAIL - EXPRESS MAIL
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| CHOOSE SHIPPING METHOD. |
| You will be given the choice of Shipping Method. The Shipping Cost varies depending on the amount of your order and whether you desire to have the shipment insured. Your choice of Shipping Method will look like this:
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| COST OF REGULAR SHIPPING. |
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Regular Shipping (Inside the United States Without Insurance)
- On Orders of $1,000.00 or more, we reserve the right to check the actual amount of shipping and raise the shipping cost. In such an instance, you would be notified by e-mail and asked if you wanted to pay the increased shipping cost prior to CostumeZone.com âshipping the order to you.
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| COST OF INSURED SHIPPING. |
| Insured Shipping (Inside the United States)
- On Orders of $1,000.00 or more, we reserve the right to check the actual amount of shipping and raise the shipping cost. In such an instance, you would be notified by e-mail and asked if you wanted to pay the increased shipping cost prior to CostumeZone.com âshipping the order to you.
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| COST OF INTERNATIONAL SHIPPING. |
| International Shipping (Without Insurance)
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Order Amount |
Outside US
(No INS) |
| $0.00 to $24.99 |
$56.25 |
| $25.00 to $34.99 |
$67.50 |
| $35.00 to $44.99 |
$75.00 |
| $45.00 to $54.99 |
$82.50 |
| $55.00 to $64.99 |
$90.00 |
| $65.00 to $74.99 |
$97.50 |
| $75.00 to $84.99 |
$105.00 |
| $85.00 to $94.99 |
$112.50 |
| $95.00 to $149.99 |
$120.00 |
| $150.00 to $199.99 |
$135.00 |
| $200.00 to $249.99 |
$150.00 |
| $250.00 to $299.99 |
$187.50 |
| $300.00 to $349.99 |
$225.00 |
| $350.00 to $399.99 |
$262.50 |
| $400.00 to $449.99 |
$300.00 |
| $450.00 to $499.99 |
$337.50 |
| $500.00 to $749.99 |
$487.50 |
| $750.00 to $999.99 |
$637.50 |
| $1,000.00 to $1,249.99* |
$862.50 |
| $1,250.00 to $1,499.99* |
$1,087.50 |
| $1,500.00 to $1,999.99* |
$1,312.50 |
| $2,000.00 to $2,999.99* |
$1,687.50 |
| $3,000.00 to $3,999.99* |
$2,625.00 |
| $4,000.00 to $4,999.99* |
$3,375.00 |
| OVER $5,000.00* |
$4,125.00 |
- On Orders of $1,000.00 or more, we reserve the right to check the actual amount of shipping and raise the shipping cost. In such an instance, you would be notified by e-mail and asked if you wanted to pay the increased shipping cost prior to CostumeZone.com âshipping the order to you.
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| INSURANCE. |
| When the rates for Insured Shipping are quoted above, this refers to CostumeZone.com ® self insuring the shipping, rather than purchasing insurance on the shipping from UPS or some other source.
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| DELIVERY TIME TABLE. |
CostumeZone.com ® follows the following procedure when determining the location from where your order will be shipped.
First, CostumeZone.com determines where the merchandise is available to fill your order. If the merchandise is available in each of our distribution facilities, then we ship from the distribution facilitiy closest to you. Otherwise, we ship from the distribution facility where we have the merchandise available to ship to you. We try to get your order filled and out the door as soon as possible.
The maps below show UPS's estimates on how long it takes your order to get from us to you.
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SHIPPING FROM THE EAST COAST
If your order ships from the EAST COAST, UPS estimates that the following chart shows your expected delivery time.
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SHIPPING FROM THE WEST COAST
If your order ships from the WEST COAST, UPS estimates that the following chart shows your expected delivery time.
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| BILLING ADDRESS MATCHES CREDIT CARD BILLING ADDRESS. |
| For your protection, the billing address on your order must match the billing address that your credit card company has on file for you. This helps make sure that you are the only one using your credit card.
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| USE OF TRACKING NUMBERS. |
| One of the primary reasons that CostumeZone.com ® uses UPS is because of its great tracking number system. Each package is given an individual number and can be tracked across the country from our house to yours.
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| NO SIGNATURE ON DELIVERY. |
| Since CostumeZone.com ® will only ship your package after checking to make sure that the billing address that you input matches the billing address that your credit card company has on file for you and UPS's tracking system is so reliable, we generally do not require that someone at your house sign for the package. However, if anyone is at home, UPS should still ask for their signature. If UPS's records show delivery of the package to the address that you put in with your order, the order is deemed to be delivered.
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| DIFFERENT SHIPPING TERMS FOR SPECIAL ORDER ITEMS. |
Since Special Order items are ordered for you based on your specific request, there are some different terms that apply to Special Order items.
Click Here to Read More About Special Order items
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